Privacy policy for novareliquix.sbs

Your privacy matters and we protect your information at every step.

About this privacy policy

This privacy policy explains how novareliquix.sbs collects, uses, and protects your personal information when you access our dialogue and conversation practice services.

We are committed to complying with data protection laws in Malaysia and adopt measures to keep your information secure and confidential at all times.

How we collect personal data

We collect your information when you register, submit forms, or interact with our platforms and communication tools.

Information you give us directly

  • • Name provided during registration or form submission
  • • Email address for contact or updates
  • • Phone number shared for support
  • • Topics or preferences indicated while using features
  • • Feedback or requests submitted to our team

Information collected automatically

  • • Device type and browser details
  • • Access times and usage frequency
  • • Pages and features you have visited
  • • Technical errors and bug reports
  • • Cookie identifiers and session details

How we use collected data

Information helps us enhance service quality, respond to requests, and monitor platform performance while maintaining your security.

  • • Deliver personalized conversational content
  • • Respond to support or user inquiries
  • • Improve dialogue quality, accuracy, and usage
  • • Monitor system stability and usage trends
  • • Enforce terms and prevent misuse
  • • Send important service notifications
  • • Comply with legal obligations in Malaysia

Our dedication: We maintain strict confidentiality of your information and implement safeguards to prevent unauthorized access or disclosure.

Data sharing and disclosure

We only share personal data with trusted partners as needed for platform operation, and never for unrelated marketing.

Third-party service providers

Some technical or support services may involve secure third-party access to ensure functionality, always under strict confidentiality agreements.

Legal and regulatory requirements

We may disclose information if compelled by law or regulatory authorities in Malaysia.

Usage statistics and analytics

Aggregated, anonymous data may be used to improve services without identifying individuals.

Your data rights matter

You may request to view, correct, delete, or restrict your information. Contact our team for these actions at any time.

  • • You can request access to your data records.
  • • You have the right to correct inaccuracies.
  • • Request deletion of your personal data.
  • • Request a copy in a readable format.
  • • Object to processing for certain reasons.
  • • Request to restrict certain uses.

Reach out via our contact page to exercise any of your rights or for privacy-related assistance.

How we secure your data

Your information is protected by encryption, secure data storage, and routine system checks to prevent loss or misuse.

Technical safety steps

  • • End-to-end encryption for transmissions
  • • Regular technical vulnerability assessments
  • • Use of strong authentication protocols
  • • Continuous software and system upgrades

Organizational safety measures

  • • Limited staff access to personal data
  • • Mandatory privacy training for our team
  • • Annual privacy audits and compliance checks
  • • Clear confidentiality agreements with partners

How long we store data

Data retention periods depend on service requirements, account activity, and legal obligations. We remove data when no longer needed.

  • • Retained as long as account is active.
  • • Dialogue interactions removed upon request.
  • • Support messages stored for audit period.
  • • Not collected by this platform.
  • • Not used for unsolicited promotions.

You may request deletion at any time subject to applicable law.

Cross-border data transfers

Personal data might be processed outside Malaysia to provide some services, but always under data protection safeguards.

  • • Transfers only to countries with adequate protection
  • • Data encryption in storage and transit
  • • Review of international compliance standards
  • • Strict contracts with international partners

How our site uses cookies

We use cookies for remembering settings, improving functionalities, and analyzing service usage. Cookies are managed as described in our Cookie Policy.

Types of cookies used here

  • • Enable core functions and security controls.
  • • Analyze technical efficiency and speed.
  • • Remember user preferences and settings.
  • • Support platform features and tools.

You can change your cookie preferences at any time in your browser.

Changes to this privacy policy

Policy changes will be communicated through the website, with records kept of effective dates for reference.

  • • Update on the platform homepage
  • • Direct notice for major changes
  • • Record of latest policy date
  • • Archived policy versions available

Review the privacy policy regularly for updated practices.

Contact us for privacy help

For privacy queries or exercising your rights, use our contact page or email for assistance.

Novareliquix

Regus - Kuala Lumpur KL Sentral, Level 8, Kuala Lumpur 50470 Malaysia

Phone: +6019-391 5018

Email: content@novareliquix.sbs

Policy last updated January 13, 2026

Effective as of January 13, 2026